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Diana Montero

Diana Montero

Recent Posts

Diana Montero

Diana Montero

Recent Posts

How to kill the phrase "because we've always done it this way"

You've probably heard this phrase before, most likely in a professional context, perhaps from a stakeholder or colleague. If you embrace and promote change, it can be frustrating, especially if it directly impacts business outcomes. Here I will...

2018 Recap: Recognizing & Celebrating Women in Leadership

In 2018, 75% of businesses have at least one woman in senior management, compared to 66% in 2017. Women in business: beyond policy

Winning the Customer of the Future

How do you think the relationship with customers will evolve in the following years?

The customer of the future looks for authenticity, transparency, and speed. It seeks more control, personalization and community-based services. These customers...

Diana Montero

Diana Montero

Recent Posts

How to kill the phrase "because we've always done it this way"

You've probably heard this phrase before, most likely in a professional context, perhaps from a stakeholder or colleague. If you embrace and promote change, it can be frustrating, especially if it directly impacts business outcomes. Here I will...

2018 Recap: Recognizing & Celebrating Women in Leadership

In 2018, 75% of businesses have at least one woman in senior management, compared to 66% in 2017. Women in business: beyond policy

Winning the Customer of the Future

How do you think the relationship with customers will evolve in the following years?

The customer of the future looks for authenticity, transparency, and speed. It seeks more control, personalization and community-based services. These customers...